The Ontario Tourism Marketing Partnership Corporation (OTMPC) is committed to respecting the privacy of individuals who visit our website.
What is personal information?
OTMPC is governed by the Ontario Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. F.31, which defines personal information to mean recorded information about any identifiable individual, including his or her name, address, telephone number, email address, age, gender, marital status, personal views, preferences and opinions.
How will we collect personal information?
You are under no obligation to disclose any personal information to us at any time. But if you want to take advantage of all of the website's features, such as the trip planner and mapping functions, we will ask you to register to become a registered user. In the process you may be asked to give your name, email address, country, and, if living in Canada or the U.S., a portion of your postal code or zip code. There is no charge for you to register or to use the website.
If you choose to register, you will also have the option of providing additional information about your travel and vacation preferences and other demographic information.
Some features of the website need some personal information to work – for example, if you want us to send you newsletters by email, we would need your email address. If you want us to mail you brochures or other printed information, then we would need your mailing address. If you want us to send you newsletters or emails that are personalized to your travel and vacation preferences, then we would need you to provide some information about those preferences.
The information you choose to give us will enable us to provide you with information, assistance and services personalized to your travel and vacation preferences, such as trip planners, customized newsletters, and electronic postcards, and to better tailor our website and our Ontario tourism marketing initiatives to the individuals who use the site.
How do we use and disclose personal information?
If you choose to register, we will keep track only of the information and preferences that you choose to provide to us. We will keep that information stored securely on our system and will not release it to any third party without your prior consent. You will be asked to create a user ID and a password, which you will need to access your personal information on all visits to the website.
Once your personal information reaches us, it will be stored off-line on a system not accessible on the internet. Any personal information you give us will only be used for the purpose of sending you tourism publications, newsletters and tourism notices and promotions; tourism research; for program, publication, advertising and website evaluation and improvement; for questionnaires; and for responding to your comments or inquiries. Except for the foregoing, you will not be placed on any mailing lists. None of your personal information will ever be shared, rented, sold or otherwise released to any third party.
From time to time we may use your personal information to create aggregate summaries of general demographic information for statistical and research purposes. We may share such summaries with providers and potential providers of tourism services in Ontario. However, such summaries will never include any personal information that could be used to identify you.
What if I want to view or update my personal information, or want you to stop using or retaining my personal information?
You may, at any time, view and update any of your personal information, or tell us to stop using or retaining it. You can do so by clicking on the appropriate buttons that appear on every page of the website. If you tell us to stop using your information, we will immediately honour your instructions and delete your personal information. We may, however, retain a summary of your demographic information for research purposes. None of this summarized demographic information will be capable of identifying you.
If you have any questions please contact Customer Feedback, Ontario Tourism Marketing Partnership Corporation, 10 Dundas Street East, Suite 900, Toronto, Ontario M7A 2A1, or call 1-800-ONTARIO (1-800-668-2746).